REFUND POLICY
Welcome to Clearito LLC! We are committed to providing you with quality products and an excellent shopping experience. If you are not satisfied with your purchase, our refund policy will help you understand how to handle returns and exchanges. Please read the following terms carefully.
- Refund Policy Overview
All sales made through Clearito LLC are one-time sales and are generally not eligible for refunds or returns after purchase, unless the product is defective or does not match your order.
If you receive a product with a problem, you have the right to request a return or exchange. - Return Conditions
You can submit a return request within 7 days of receiving the product, provided that: The product must be unused and in its original condition, with all tags, packaging, and accessories included.
Your return request must be submitted within 7 days of purchase and approved by us. - Return Process
Request a Return
Please contact our customer support team to request a return using one of the following methods:
Email us at: support@clearito.shop
Call our customer service hotline: 336-555-0931
Please provide your order number, purchase date, and reason for return in your request.
Obtain Authorization
Once your return request is approved, we will send you return authorization information and related instructions.
Packaging and Return
Repackage the item and include the original order confirmation or return authorization information. Please include your contact information so we can contact you while processing the return.
Shipping Address
Please send the returned item to the following address: 3646 MCCONNELL RD, GREENSBORO, NC 27405 Guilford
Shipping Costs
Clearito LLC will cover return shipping costs in the event of damaged goods or incorrect orders. In other cases, return shipping costs will be borne by the customer. - Exchange Policy
If you wish to exchange an item (e.g., size), please clearly state your exchange request when submitting your return request.
Upon receiving the returned item, Clearito LLC will inspect its condition. Once confirmed, we will process your exchange request and ship a new item immediately. - Processing Time
Once you send the item back, we will process and review your refund request within 3-5 business days of receiving the returned item.
If your request is approved, we will refund the corresponding amount to your original payment method. Please note that the refund arrival time may vary depending on bank processing time, generally 5-10 business days. - Disclaimer
Before submitting your return request, please ensure that the item meets our return conditions. Clearito LLC reserves the right to refuse refunds, especially if the item has been used or damaged.
Thank you for choosing Clearito LLC. We look forward to providing you with excellent service and helping you resolve any issues!
